ACCESSIBILITY STATEMENT
This accessibility statement applies to the website.
COMPLIANCE STATUS
This website is partially compliant with Royal Decree 1112/2018 due to the exceptions and non-conformities listed below.
NON-ACCESSIBLE CONTENT
The content listed below is not accessible for the following reasons:
Non-compliance with Royal Decree 1112/2018
-
There may be some contrast issues that do not meet the required minimum of 3:1 between adjacent background colors in certain sections of the website. [9.1.4.11 Non-text Contrast]
-
There may be some labels or instructions that are not properly tagged. [9.3.3.2 Labels or Instructions]
-
There may be status messages that do not meet the required minimum standards. [9.4.1.3 Status Messages]
-
There may be error suggestions that do not meet the required minimum standards. [9.3.3.3 Error Suggestion (Conditional)]
-
There may be sequential navigation issues affecting the meaning or operation of the website. [9.2.4.3 Focus Order]
-
It is not possible to prevent individuals using voice input from accidentally activating interactive elements. [Requirement 9.2.1.4 – Character Key Shortcuts]
-
There may be occasional editorial errors on some web pages.
Disproportionate burden
Not applicable.
PREPARATION OF THIS ACCESSIBILITY STATEMENT
This statement was prepared on April 3, 2025.
The method used to prepare the statement was a self-assessment conducted by the company itself.
COMMENTS AND CONTACT INFORMATION
You may communicate any accessibility requirements (Article 10.2.a of RD 1112/2018), such as:
-
Reporting any possible non-compliance of this website
-
Conveying any difficulties in accessing the content
-
Making any other suggestions or inquiries related to the accessibility of the website
Through the following contact email: info@osteozenia.com
You may submit:
-
A complaint regarding compliance with the requirements of RD 1112/2018, or
-
A request for accessible information concerning:
-
Content excluded from the scope of RD 1112/2018, as per Article 3, section 4
-
Content exempt from compliance with accessibility requirements due to a disproportionate burden
-
In the request for accessible information, the facts, reasons, and the clear and reasonable request must be clearly stated in order to confirm that it is a legitimate and justified request.
Complaints and claims regarding accessible information should be submitted via the above-mentioned email.
ENFORCEMENT PROCEDURE
If, after submitting a request for accessible information or a complaint, the request is denied, the individual does not agree with the decision made, or the response does not meet the requirements outlined in Article 12.5, a formal complaint may be filed. A complaint may also be submitted if no response has been received within twenty working days.
